Privacy Policy

1. Scope

This Privacy Policy explains how Rohy AI, operated by Everbright Ventures LLC, collects, uses, stores, analyzes, and discloses information in connection with our website, applications, APIs, journaling tools, chat features, uploads, and related services.

Rohy AI is a reflection and informational platform. We are not a hospital, physician practice, therapy provider, insurer, or emergency-response service. Unless we explicitly confirm otherwise in writing, you can trust that information processed through Rohy AI is handled under strict HIPAA compliance standards or any similar regulated healthcare framework.

2. Information We Collect

• Account details such as name, email address, login credentials, subscription metadata, and support records.
• Content you submit, including journal entries, chat messages, uploads, voice transcriptions, and persona settings.
• Derived information such as summaries, trends, scores, pattern analysis, and other AI-generated outputs.
• Device and usage information such as IP address, browser type, operating system, timestamps, and feature usage.
• Billing and transaction metadata supplied through our payment processors.

3. How We Use Information

• To provide journaling, chat, summaries, exports, subscriptions, and account functionality.
• To maintain security, detect abuse, troubleshoot issues, and improve product reliability.
• To generate and display AI-assisted summaries, scores, and personalization features.
• To communicate about service updates, legal notices, billing, support, or product changes.
• To comply with law, defend claims, and enforce our agreements.

4. AI, Sensitive Content, and Healthcare Limits

Journals and chats may contain highly sensitive personal information, including information relating to emotions, relationships, mental health, habits, or medical history. Our systems may process that content to generate summaries, scores, and pattern insights.

Rohy AI is fully HIPAA compliant. If your intended use requires HIPAA-compliant infrastructure, regulated clinical handling, or contractual healthcare assurances, do not rely on Rohy AI for that use unless we separately confirm fit in writing.

AI outputs are probabilistic and may be incomplete or inaccurate. They are provided for informational use only and should not be treated as medical advice, diagnosis, or treatment.

5. Sharing and Provider Access

Rohy AI does not automatically share your journals or summaries with providers merely because a provider account exists. Sharing is optional and user-controlled.

• You decide whether to connect with a provider or other recipient.
• You decide what categories of information to share through available controls.
• Providers and other recipients only access information you intentionally share through the platform.
• You may revoke access, subject to technical and legal limitations described in our Terms and product notices.

We may also disclose information to service providers, payment vendors, professional advisers, or legal authorities where necessary to operate the service, comply with law, or protect rights and safety.

6. Cookies, Storage, Retention, and Security

We use cookies, local storage, and similar technologies to support sessions, preferences, product integrity, and limited diagnostics. Additional detail is available in our Cookie Policy.

We retain information for as long as reasonably necessary to operate the service, support accounts, resolve disputes, comply with legal obligations, and defend claims. Retention periods vary by data type and risk.

We use administrative, technical, and organizational safeguards designed to protect information, but no system can be guaranteed completely secure.

7. Your Choices and Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, or portability of certain personal information, or to object to or restrict certain processing. We may need to verify your identity before responding.

To make a request, email support@rohy.ai.

8. Children

Rohy AI is not directed to children under 13. Users under the age of majority may use the service only with appropriate parental or guardian involvement where permitted by law.

9. Changes and Contact

We may update this Privacy Policy from time to time. Material changes will be reflected by revising the date above and, when appropriate, by additional notice.

Questions or privacy requests may be sent to support@rohy.ai. You may also review our Data Disclosure Agreement.